Monday, September 27, 2010

Saying Everyone is Special is Just Another Way of Saying that No One Is

Hat tip to Dash of The Incredibles for the title of this post.

This is another in the series of exploring implementing change with limited resources. I hate to be a curmudgeon (not really, I love being a curmudgeon), but sometimes the only equitable way to allocate limited resources is to give no one anything.

But that's really just another way to say that resources can't be divided equitably. It's pointless to deny everyone resources just because you can't divide them equally. Faced with limited resources, there are going to be winners and losers. The problem arises when the losers (and sometimes the winners) take it personally.

Just because your project got resources and someone else's didn't doesn't mean that you are better or more important than anyone else. Maybe your project is considered important despite your participation in it. Ever think of that?

Managers have to (though often times they don't) make tough decisions about how best to use the limited resources at their disposal. With everyone clamoring for a piece of the pie, it's not an easy decision to make. Telling someone they aren't getting resources can easily be interpreted as saying "you suck." That's why people need to find ways to get beyond taking it personally.

And managers aren't fortune tellers; they often don't really know what the organization will need in a year or five. This is especially true in IT, where technologies and their uses evolve rapidly.

Combine limited resources, imperfect knowledge and imperfect people... and you have a recipe for an unlimited supply of TFRLs!

1 comment:

Old Man said...

I think it is time to market your characters as Beany Babies or is that just "Cry Babies"